Remote Director of Nursing Home Infusion – Texas


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Requisition Number: 2184912
Job Category: Nursing
Primary Location: Houston, TX
(Remote considered)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

There’s an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn’t for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come.

The primary role of the Director of Nursing is to provide clinical coordination and direct patient care for infusion services for Optum Infusion patients, coordinating the daily activities of referral, intake, staff and agency assignment and patient management. Additional responsibilities may include patient discharge teaching; on call nursing support; patient visits; nursing agency in-services and other duties as required. Service delivery will occur in patients’ home or alternate site per patients’ request.

If you are located in the State of Texas, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

  • Management and oversight of all nurses and allied staff, ensuring efficiency and effectiveness of systems that support the delivery of patient care and the achievement of quality patient outcomes in all assigned Branches or areas
  • Manages employees through establishing performance goals, allocating resources, and reviewing policies for the department, including but not limited to performance evaluations, supervisory visits and performance management counseling
  • Provides direction and support in the development of professional and allied staff, serving as a clinical resource to field staff, exercising considerable judgement, problem-solving skills, and professional knowledge
  • Collaborates with the Regional DON, and General Manager in the application of nurse staffing models and processes that facilitate achievement of Branch clinical, financial and performance improvement goals
  • Serves as the DON and or Administrator of the Home Health Agency (HHA) in branches with state-specific regulatory requirement for HHA (or equivalent) licensure
  • Participates in nursing leader orientation and training, serving as a clinical educator and resource to the nursing and allied staff
  • Ensures adherence with all applicable federal, state, and local laws and regulations in all states in the service area in which patients are serviced
  • Assists in internal and external audits
  • Identifies and provides guidance to nursing in solving work-unit and operational gaps that impact patient care, such as those involving supplies, medications, equipment, and information
  • Provides oversight and guidance in the use of quality improvement processes and tools to assess performance and to identify and resolve gaps between local and best practices
  • Evaluates audit findings and applies insights to drive continuous performance improvement in clinical care
  • Analyzes, evaluates, plans, and executes on existing and proposed nursing initiatives and strategies
  • Provides and/or reinforces education on nursing process, patient-related therapies, and job-aid tools, in addition to supporting the advancement of company initiatives and strategies within the branch
  • Assists the Regional DON in benchmarking criteria to measure the efficiency and effectiveness of nursing programs
  • Participates in the collection and reporting of quality data, researches employee/patient grievances and participates in the management of Branch emergencies (actual and planned drills)
  • Participates in the review of organization-wide policies, protocols, job aides and other resources to support the delivery of quality patient care
  • Prepares periodic reports for management as required
  • Participates in various internal committees as requested
  • Coaches, mentors, and elevates the nursing organization’s ability to deliver and exceed patient/customer expectations
  • Participates in the hiring of nursing staff and allied personnel
  • Ensures effective onboarding and orientation of new field staff and allied personnel
  • Works collaboratively with external Home Health Agencies
  • Maintains and develops professional competency through seminars, workshops, and professional affiliations
  • Drives personal/rental vehicle (per travel policy) in the completion of job duties, including (but not limited to) travel to the assigned Branch/Ambulatory Infusion Suite (AIS) offices; patient homes as needed for supervisory visits; area hospitals; physician offices; and home health agency offices

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree in Nursing. (Graduates of accredited diploma or associate nursing programs may be considered with equivalent professional experience.)
  • Active and unrestricted licensure as a Registered Nurse in the state of Texas
  • 5+ years of RN experience in management
  • 3+ years of RN experience in a related specialty, such as the pharmaceutical industry, ambulatory infusion, or critical/emergency care
  • Experience working with a cross-functional team of professionals including dietitians, pharmacists and pharmacy technicians, nurses, case managers, discharge planners, physicians, outside nursing agencies, patients, families, and caregivers
  • Knowledgeable regarding compliance, regulatory, performance improvement and state/federal requirements/regulations
  • Ability to travel up to 1- 2 times per month including within the local/regional market

Preferred Qualifications:

  • Experience in home infusion preferred, hospital/home health care environment
  • Pediatric Infusion experience (Hospital, Infusion Suite, Home settings)
  • Experience with nurse staffing processes and management, including oversight of a large (15+) nursing and ancillary staff member team
  • Experience with acute and chronic infusion therapies
  • Experience in an ambulatory infusion suite setting
  • Clinical leadership in home infusion therapy
  • Knowledge regarding state regulations pertaining to home health licensure
  • Knowledge of the Infusion Nursing Society (INS) standards of practice, policies, and procedures

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy