Remote Hybrid Care Manager, Registered Nurse – Jacksonville, FL


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Location: Jacksonville, FL
Schedule: Full_time
Req: R-314505



The Field Care Manager Nurse 2 assesses and evaluates member’s needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Field Care Manager Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.




The Field Care Manager Nurse 2 employs a variety of strategies, approaches, and techniques to manage a member’s physical, environmental, and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.


This position will require 90% member facing visits within the Jacksonville Florida market location.


Required Qualifications


  • Unrestricted Registered Nurse (RN) License in FL with no disciplinary action
  • 3 yearspo experience in an acute care setting (Medical Surgical, Heart, Lung or Critical Care), skilled or rehabilitation nursing experience
  • 1 year Care/Case Management Experience
  • CPR Certified
  • Intermediate/Advanced typing and computer navigation skills using multiple systems, platforms, and an ability to troubleshoot and resolve general technical difficulties
  • Comprehensive knowledge of Microsoft Office applications, including Word, Excel, and Outlook.

Preferred Qualifications


  • Bachelor’s degree in Nursing
  • Field Case Management
  • Prior experience with Medicare & Medicaid recipients
  • Certified Case Manager
  • Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems.
  • Experience with health promotion, coaching and wellness.
  • Knowledge of community health and social service agencies and additional community resources.
  • Bilingual English and Spanish Language Proficiency Assessment will be performed to test fluency in reading, writing and speaking in both languages

Additional Information:


Workstyle: Field Case Management- 90% Field, 10% Remote Work at Home

Location: 30 Mile Radius of Jacksonville, Florida



  • Remote Training 6 weeks: Monday–Friday 8:30 AM – 5:00 PM
  • Regular Work Schedule: Monday-Friday 8:30-5:00 PM
  • Eligibility for shift differential upon transition to regular work schedule


This position will require 90% member facing visits within the Jacksonville Florida market location.


Remote at Home

  • Must have a separate room with a locked door that can be used as a home office to ensure you and your members have absolute and continuous privacy while you work.
  • Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 25×10 (25mbs download x 10mbs upload) is required.

Driver’s License, Insurance, and Automobile Policy

  • Must have a valid driver’s license with reliable transportation and the ability to travel within the state of Florida, as required
  • This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Humana’s Tuberculosis (TB) and AHCA Screening Requirements

  • This role is considered patient-facing and is part of Humana’s Tuberculosis (TB) screening program.  If selected for this role, you will be required to be tested for TB.
  • Associate working in the State of Florida will need Completion of a Level II; AHCA background clearance Fingerprinting.

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Scheduled Weekly Hours