Remote Hybrid Home Infusion Clinical Coordinator RN – Destin, FL


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Requisition Number: 2222559
Job Category: Nursing
Primary Location: Destin, FL
(Remote considered)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 


There’s an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn’t for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. 


* * * This role will work 50% in office and 50% remote * * *

(Future potential for rotating Saturday schedule. Weekly schedule subject to change based on business needs.)

The primary role of the Clinical Coordinator is to provide clinical coordination for infusion services for all Optum Infusion Pharmacy patients, coordinating the daily activities of referral, intake, staff/agency assignment and patient management. The Clinical Coordinator/Home Infusion, RN may also directly provide infusion nursing services to patients receiving infusion medications from Optum Infusion Pharmacy’s branch pharmacy service area (as needed). Service delivery will occur in patient’s home or alternate site per patient’s request.  All infusion services and medication delivery will be provided utilizing accepted Infusion therapy clinical technique and Optum Infusion Pharmacy’s established policy and procedures ordered by a licensed physician or licensed practitioner. All clinical operations will be consistent with established goals, objectives, and policies, and specifically focused on delivery of infusion therapy nursing and medication delivery. The coordination/case manager function coordinate/develop/implement individualized plans of care.

If you are located in Destin, FL, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.


Primary Responsibilities: 

  • Receives, evaluates, accepts and executes the initial patient intake process to assure that patient verification, assessment, teaching and the ongoing scheduling of nursing services occur in a timely manner
  • Reviews patient chart for admission criteria, assessing patient’s needs will be met, therapy is appropriate and environment is safe
  • Assures timely communication with other company personnel, and outside providers, especially physicians and other agencies, to assure the quality and continuity of patient care
  • Ability to establish and maintain positive clinical rapport with all patients and their families, representing Optum Infusion Pharmacy including working directly with patients and their families, maintain contact as per company policy and protocol and clinically monitor all patients providing direct infusion therapy services
  • Communicates coordination of care with alternate providers (AIS, hospice) and documents communication
  • Assess patients for appropriateness to receive nursing care in the home setting which includes monitoring and tracking vital signs, performing procedures such as IV placement, phlebotomy, and medication administration via peripheral infusion device; or PICC line; Implantable port; and/or Central Venous Catheters and as ordered by a licensed physician or licensed practitioner.
  • Assess patient in home environments, including clinical assessment safety of environment, pain assessment, monitor effectiveness of medication treatment, develop plan of care, education for patients and patient’s family members, including providing care
  • Completes all required patient care documentation and reports accurately and in a timely manner, according to internal and external regulatory requirements
  • Willingness to work with most ages and diagnosis of patients receiving infusion therapy medication
  • Working knowledge of numerous infused or Injectable medications including orals per Optum Infusion Pharmacy protocols
  • Collaborative relationships involving agencies delivering services on behalf of/or in conjunction with Optum Infusion Pharmacy, including nursing agencies in a contracted relationship, patient, families, significant caregivers, and other healthcare team members
  • Maintaining current State Nursing licensure, as required by the State Department of Health, is mandatory
  • Compliance and adherence to State and Federal regulations and laws, JCAHO, HIPAA, CPR, and infusion pharmacy and nursing licensure accepted standards of practice
  • Participates in staff meetings
  • Maintain all mandatory education required upon hire and annually per policy
  • May be required to represent the company in clinical interactions as requested
  • May provide education regarding Optum Infusion Pharmacy services, for both internal and external customers
  • May work in office or alternate settings including home setting
  • Represents self in a professional and ethical manner at all times, while representing Optum Infusion Pharmacy, complying with all applicable company policies and procedures
  • May be asked to participate in cross training of the various clinical functions in order to function in multiple roles as required
  • Other duties as requested

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

  • Active and unrestricted licensure as a Registered Nurse (RN) in the state(s) of practice and others as requested
  • Willing and/or able to obtain additional RN licensures in the states of: CA, NV, OR, IL, MN, RI, CT, NY, MI, AK, HI, MA if licensure is not currently active
  • Experience utilizing excellent listening skills
  • Experience utilizing excellent organizational and critical thinking skills
  • Knowledgeable and/or experience with current state licensure requirements
  • Knowledge of and experience with Microsoft Office and electronic medical records (EMR) programs
  • Knowledge of the Infusion Nursing standards (INS) and nursing process including assessment, problem identification or nursing diagnosis, outcome identification, planning and communicating, implementation, and evaluation
  • Proven ability to assume a flexible work schedule
  • Proven ability to meet attendance, overtime, on-call, and other reliability requirements of the job
  • Ability to work 50% remote and 50% in the Destin, FL office

Preferred Qualifications:  

  • Active and unrestricted compact RN license
  • 3+ years of experience in Infusion Therapy and Home Health with specific proficiency in infusion therapy or 2+ years in Emergency Department or Critical Care settings
  • Knowledgeable and/or experience in HIPAA; OSHA; JCAHO
  • Advanced interpersonal communications, both written and verbal
  • Demonstrated professional appearance and teaching skills
  • Proven ability to work with an interdisciplinary team of professionals including clinical, pharmacy, physicians, outside infusion nursing agencies, patients, families, and significant caregivers
  • Proven ability to maintain confidentiality in all aspects of patient, staff and agency information
  • Proven ability to work independently in home or alternate site settings
  • Proven ability to work under pressure with clinical emergencies if required

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy


 At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.