Remote Hybrid RN Care Manager – Adults, Texas


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Business Area: Clinical & Care Management
Job Type: Full time
Date Posted: Nov 14 2023
Job Number: 1461748


You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care.

  • Assess the member’s current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options
  • Utilize assessment skills and discretionary judgment to develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member’s needs and promote desired outcomes
  • Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio economic needs of clients
  • Provide patient and provider education
  • Facilitate member access to community based services
  • Monitor referrals made to community based organizations, medical care and other services to support the members’ overall care management plan
  • Actively participate in integrated team care management rounds
  • Identify related risk management quality concerns and report these scenarios to the appropriate resources.
  • Case load will reflect heavier weighting of complex cases than Care Manager I, commensurate with experience
  • Enter and maintain assessments, authorizations, and pertinent clinical information into various medical management systems
  • Direct care to participating network providers
  • Perform duties independently, demonstrating advanced understanding of complex care management principles.
  • Participate in case management committees and work on special projects related to case management as needed
  • Each position will be the delegated agency’s single point of contact to coordinate the overall CM activities provided to the target population
  • Review and approve the initial and ongoing assessment and care plan to ensure requirements are met
  • Coordinate service request/authorizations with UM and ensure agreement is aligned between the member, agency, and MCO
  • Facilitate member linkages to MCO-based services and programs in collaboration w/ agency staff
  • Assist members and/or agency staff w/ transportation to healthcare appointments
  • Communicate status of member health indicators with agency staff that can contribute the successful community living of members
  • Participate in weekly rounds w/ agency staff
  • Other duties as assigned

Education/Experience: Graduate from an Accredited School of Nursing. Bachelor’s degree in Nursing preferred. 2+ years of clinical nursing or case management experience in a clinical, acute care, managed care or community setting. 2+ years experience working with people with disabilities and vulnerable populations who have chronic or complex conditions in a managed care environment. Experience with medical decision support tools (i.e. Interqual, NCCN) and government sponsored managed care programs. Other state specific requirements may apply.

Licenses/Certifications: Current state’s RN license and active driver’s license is required

NOTE: Work from home and TRAVEL is required to conduct member assessments via field home visits and telehealth.

Preferred Qualifications:

  • 2+ years of clinical nursing experience/direct patient care with children, adolescent, adults, and/or 65+ patients with complex medical and fragile conditions.
  • 2+ years working in any of the following settings: Long Term Services and Support (LTSS), Long Term Care, Community Health – Intensive Care, ICU, Med/Surg, Home Health, Assisted Living, SNF, Nursing Rehab, NICU/ PICU, Private Duty Nursing, and/or RN in school-based settings.
  • 2+ years of experience in direct RN case management, service coordination in managed care, serving Medicaid or Medicare recipients is preferred.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.