Requisition Number: 2177320
Job Category: Medical & Clinical Operations
Primary Location: Denison, TX
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come.
In this LVN Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
Candidates will need reliable transportation and the ability to travel to this ‘assigned area’ to visit Medicaid members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers’ offices.
If you are located in Montague, Cooke, Grayson, Fannin, Lamar Counties in the state of TX, you will have the flexibility to work remotely*, as well as work in the office as this is a Field-Based position with a home-based office as you take on some tough challenges.
- Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
- Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
- Manage the care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
- Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers’ offices
- This role can involve approximately 75% travel
- Documents patient / family status, diagnosis, treatment plan, goals and interventions, evaluation results, observations, and progress in medical record
- Serves as patient advocate and liaison with physicians, families, insurance company, community agencies and others as needed to ensure continuity of care
- Make outbound calls and receive inbound calls to assess member’s current health status
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
- Current, unrestricted LPN/LVN license in the state of Texas
- 3+ years of clinical experience in a health care role: hospital, acute care, home health/hospice, Case management experience
- Intermediate Microsoft Office experience working with Microsoft Word, Excel, and Outlook (ability to create, edit, save and send documents, spreadsheets and emails)
- High speed internet in residence
- Reliable transportation and the ability to travel to this ‘assigned area’ to visit Medicaid members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers’ offices
- Live within commutable distance to the ‘assigned area’ in the NorthEast, TX Market
- Experience with electronic charting
- Experience with arranging community resources
- Field based work experience
- Background in managing populations with complex medical or behavioral needs
- Proven self-motivated and task oriented with ability to work autonomously is essential.
- Proven bilingual skills
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
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