Remote Manager, Nurse Practitioners (West – AZ/TX)

Devoted Health

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Fully Remote – Texas
Full time
Posted Today

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology  to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States.  And we’ve just started. So join us on this mission!


Job Description

A bit more about this role: 

This position represents an amazing opportunity  for an ambitious nurse practitioner leader  ready to take on a leadership role in developing colleagues and improving the effectiveness of our clinical teams.  As a CAV NP Manager, you will be responsible for clinical and operational oversight of a team of CAV Nurse Practitioners within Devoted Medical. This position will also have direct clinical responsibilities in caring for our patients.  On a day-to-day basis you will work closely with the NPs on your team, NP managers on the NP leadership team, Devoted Medical Directors, and cross functionally with multiple Devoted teams. This is an amazing opportunity for professional growth within the organization. You will report directly to the Devoted Medical Director of Nurse Practitioners.


Responsibilities will include:

  • General oversight of clinical performance for the NPs on your team
  • Reviewing and acting on CAV program Looker data
  • Close collaboration with market medical directors and the CAV program medical director
  • First level resource for procedural and process guidance for your team
  • Monitor clinical resource allocation and execute changes to meet the visit needs of the practice
  • Schedule oversight to include management of time off and requests associated with time off, monitoring daily, weekly, and monthly schedule density, and all schedule changes impacting patients scheduling.
  • On boarding guidance for new providers in clinical and process development
  • Meet one on one at least every 2 weeks and as needed with team providers to coach and performance manage
  • Schedule and run a team meeting every 2 weeks in collaboration with your Medical Director
  • Shared responsibility in the monthly CAV meeting


Your duties will be a combination of Managerial and Clinical. These will be done in collaboration with your Medical Director and/or the Director of Nurse Practitioners. The amount of time spent on each will vary based on current Devoted Medical priorities, new team members in orientation, performance of Key Performance Indicators (KPIs), and PTO.


Management/Leadership duties (approximately 30% of your total time)

  • Completing chart audits for each team member
  • Goal Setting and coaching to achieve goals
  • Performance Review of program KPIs for each team member (Looker data)
  • Recruitment and interviewing new clinical staff
  • Clinical process improvement
  • Steward our member centric and open clinical culture to our members and colleagues


Clinical Managerial Duties  (approximately 70% of your total time)

  • Complete Ride Alongs and Shadow comprehensive assessment visits (CAVs) including comprehensive diagnosis/disease review, medication reconciliation, assessment for quality of care (Stars/Hedis) interventions,review of suggested HCCs,  as well as social and home health/DME needs.
  • Work closely with other members of the member’s care team including their PCP, specialists, and other Devoted team members including pharmacy, clinical nursing, and social work as well as interfacing with family members and caregivers in order to coordinate care for the member and deliver a collaborative care plan.
  • Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface.
  • Completing visits with members on your schedule. This will be approximately one day per week but may flux during orientation, specific product needs, PTO, and growth. In some instances when appropriate and compliant you may also provide telehealth visits to members located in other geographies as well as potentially perform home based visits (drive to member’s home).


Attributes to Success:

  • You are a servant leader, recognizing that everyone’s success is your success.  As a leader you are there to enable your team to be empowered to do the best work possible and trust your guidance and assistance.
  • You are organized and enjoy meticulous attention to detail. As a result, you can deliver targeted and accurate feedback to individuals and the organization on areas of improvement.
  • You’re a happy warrior – as long as you’re in a great environment with smart, caring people all working together toward a common aim, you’re comfortable working hard.
  • You’re wired for learning and change, not being afraid to fail.
  • You have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.
  • You enjoy a fast-paced, high-energy, growing organization.
  • Agility and collaboration are critical to your success – we are a new organization and have a start-up mentality.
  • Able to provide feedback patiently and receive criticisms without becoming defensive; the fortitude to incorporate these criticisms into process improvement initiatives
  • A willingness to learn, unlearn, and relearn constantly changing bodies of knowledge
  • The ability to analyze a clinical issue from multiple perspectives with various lenses
  • Thinking about the big picture is key for you, but YOU sweat the details.


Desired skills and experience:

  • Devoted Medical Nurse Practitioner for at least one year
  • Three or more years working in clinical practice as a Nurse practitioner
  • Experience mentoring and/or managing other clinicians
  • Experience working in interdisciplinary teams
  • Fluid usage of the Google suite of products


Licensure and Certification:

  • An active and clear RN and APRN license in your home state,  as well as national APRN certification is required at time of hire and must be maintained while employed at Devoted Medical.


Salary Range: $135 – 140K annually


Our Total Rewards package includes:

  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more….


*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.


The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).


Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.


As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.