Remote RN Field Clinical Care Coordinator – Pasadena, Friendswood or Pearland, TX Market


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Requisition Number: 2189346
Job Category: Medical & Clinical Operations
Primary Location: Pasadena, TX
(Remote considered)

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

If you are located in Pasadena/Friendswood/Pearland, TX, you will have the flexibility to work remotely* as you take on some tough challenges. Must reside within 30-50 miles of Pasadena/Friendswood/Pearland, TX Market as this is a Field-Based role

Primary Responsibilities:

  • Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
  • Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services
  • Manage the care plan throughout the continuum of care as a single point of contact
  • Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
  • Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

Expect to spend about 50% of your time in the field visiting our members in their homes or in long-term care facilities. You’ll need to be flexible, adaptable and, above all, patient in all types of situations.

This is a Field-Based position with a Home-Based office.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current unrestricted RN license in the state of Texas
  • 2+ years of experience working within the community health setting or in a health care role
  • Intermediate Microsoft Office experience working with Microsoft Word, Excel, and Outlook (ability to create, edit, save and send documents, spreadsheets and emails)
  • Reliable transportation and the ability to travel in Pasadena/Friendswood/Pearland, TX area to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers’ offices
  • High speed internet at residence
  • Live within commutable distance of 30-50 miles to Pasadena/Friendswood/Pearland, TX

Preferred Qualifications:

  • Undergraduate degree or equivalent experience
  • RUG certification or the ability to obtain within 30 days of employment
  • 2+ years of pediatric care experience
  • Experience in pediatric case management and/or certification in case management (CCM)
  • Experience with electronic charting
  • Field-based work experience
  • Background in managing populations with complex medical or behavioral needs
  • Bilingual skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy