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Full time
Posted Today


Norfolk, VA





Work Shift

First (Days) (United States of America)



Sentara Healthcare is seeking to hire a qualified individual to join our team as a

TC, Integrated Care Management


Position Status: Full-time, Day Shift


Position Location: This position is primarily remote in the Hampton Roads area of Virginia (Norfolk/Va Beach)


Standard Working Hours: 8:00AM to 5:00PM (ET).


Minimum Requirements:

  • This position has oversight of Observation Charging to include account stat using, observation hour charging, medication administration and bedside procedure charging.
  • Knowledge of CMS and commercial payer guidelines, CPT coding guidelines, and coding and billing edits preferred. Coding certification (CCS, CIC, CCS-P, COC, CPC) preferred.
  • 4-year RN Bachelors Level Degree
  • RN Nurse License (compact state/multi-state license)
  • 3 years Case Management
  • 3 years Supervisory Experience
  • BLS (if in Healthcare Setting)


Diversity and Inclusion at Sentara

Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.


We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.


Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.


Please visit the link below to learn more about Sentara’s commitment to diversity and inclusion:


Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara Healthcare as one of the nation’s top integrated healthcare systems.  That’s because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara Benefits
As the third-largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America’s best large employers.  We offer a variety of amenities to our employees, including, but not limited to:

  • Medical, Dental, and Vision Insurance
  • Paid Annual Leave, Sick Leave
  • Flexible Spending Accounts
  • Retirement funds with matching contribution
  • Supplemental insurance policies, including legal, Life Insurance and AD&D among others
  • Work Perks program including discounted movie and theme park tickets among other great deals
  • Opportunities for further advancement within our organization


Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.  For information about our employee benefits, please visit: Benefits – Sentara (

Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!


Please Note: The yearly Flu Vaccination is required for employment.


Note: Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family’s well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.



Job Summary


Assumes responsibility, accountability and leadership for the daily operations including coordination of work, quality, and service. First line supervisor in the Department of Medical Care Management for assigned site/function. Facilitates the work of assigned team members. Provides a leadership role in ongoing case manager competency assessment, needs identification and educational offerings. Provides educational services to the Medical Care Management staff . Participates in the work activities of assigned teams and provides case management services as needed.

For Integrated Care Management departments, specialty certification required within one year of eligibility (ACM, CCM, CCCTM or RN-BC). For other service lines, certification based on specialty area required within one year of eligibility.

BLS (if in a clinical setting).





N-4YR – RN-Bachelor’s Level Degree (Required)



Basic Life Support (BLS) – Certification – Other/National, Registered Nurse (RN) Single State – Nursing License – North Carolina, Registered Nurse (RN) Single State – Nursing License – Virginia, Registered Nurse License (RN) – Nursing License – Compact/Multi-State License



Case Management, Supervisory







Active Learning, Active Listening, Communication, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Word, Monitoring, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing



Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.