At Hill Physicians Medical Group, we’re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.

Join Our Team!

Hill Physicians has much to offer prospective employees. We’re regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you’re making a great choice for your professional career and your personal satisfaction.

DE&I Statement:

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it’s right!

Job Description:

The Utilization Management team facilitates the review of requests for medical necessity to assure that care is provided to our members timely, at the correct level of care with quality and cost effectiveness standards. The Utilization Management Nurse will report to the Supervisor of Utilization Management. In this role, the Authorization Nurse will evaluate authorization requests and authorize, modify, dismiss, or pend per appropriate criteria. This role is a fast production-based environment with a need for teamwork Hill Physicians is an Equal Opportunity Employer.

Job Responsibilities

Review and process urgent and non-urgent authorization requests (via phone, fax, and electronic submission) for medical necessity according to established criteria.
Review for medical necessity, coding accuracy, medical policy compliance, benefit eligibility and contract compliance
Finalize authorization status as appropriate (approve, deny, dismiss, close).
Provides referrals to Case management and Quality Departments as needed.
Support team through consistent and successful caseload management to achieve team goals, regulatory timelines, and accreditation standards.
Triages and prioritizes cases and other assigned duties to meet required turnaround times.
Prepares and presents cases to Medical Director (MD) for medical director oversight and necessity determinations. Communications determinations to providers and/or members in compliance with regulatory and accreditation requirements.
Obtain additional relevant medical information as necessary from requesting provider.
Communicate with providers and members regarding status of authorization requests.
Collaborate with Medical Directors and other designated physician leaders for making clinical decisions.
Refer authorization requests not meeting criteria to specialty teams according to established medical necessity, benefit, and eligibility criteria to assure appropriate, efficient, and timely medical care.

Required Experience/Skills/Knowledge

Current active, unrestricted California Licensure: Registered Nurse (RN)
Minimum three years hands-on clinical nursing experience.
Excellent verbal and written communication skills.
Ability to work effectively with a variety of stakeholders including physicians, office staff, and members.
Ability to work independently with self-initiative and discipline.
Ability to be a part of a team to meet the goals of the Prior Auth department.
Effective written and oral communication skills
Working familiarity of ICD-10 diagnostic codes, CPT coding, HCPC coding.
Working knowledge of personal computers.
Optimum organizational skills with ability to meet expected and unexpected time frames.