- JR104179
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Key Responsibilities
Care Planning and Assessment
● Conduct comprehensive client assessments and ongoing reassessments.
● Develop, implement, and update individualized care plans.
● Monitor medical, cognitive, and psychosocial aspects of client care.
Monitoring and Documentation
● Track and document changes in client condition, preferences, medical orders, and family requests.
● Monitor and evaluate client status, interventions, and outcomes.
● Maintain accurate electronic health records, including documentation and billing.
Care Coordination and Advocacy
● Coordinate resources and services to meet client care needs.
● Collaborate with both formal and informal support systems including families, caregivers, and community providers.
● Interact with professionals on behalf of clients, including:
○ Physicians
○ Attorneys
○ Fiduciaries
○ Hospice personnel
○ Community service providers
Client and Family Support
● Provide guidance, resources, and education to help families make informed medical decisions.
● Support families navigating complex care needs and family dynamics.
Resource Development
● Maintain referral networks and community resource connections.
● Identify and coordinate services that support client well-being.
Additional Duties
● Perform other responsibilities as assigned by your supervisor.
Qualifications
Experience
● Minimum 5 years of experience in community, hospital, hospice, or home health case management.
● Experience working with older adults, dementia, and/or disabilities.
● Experience managing complex family systems and dynamics.
Education and Certifications
● Bachelor’s or Master’s degree in a healthcare-related field (preferred).
● Professional certifications such as:
○ Certified Care Manager (CMC)
○ Certified Case Manager (CCM)
● Additional credentials may include RN, LCSW, MSW, LVN, LPT, or MA Gerontology
Skills
● Strong verbal and written communication skills
● Excellent customer service and problem-solving abilities
● Strong organizational and time-management skills
● Detail-oriented with the ability to work in fast-paced environments
● Proficiency with Microsoft Office, Electronic Health Records, and general office technology
Location Requirement
● Must reside in Portland, Oregon with knowledge of local eldercare resources.
Physical Requirements
● Ability to lift and carry 10–15 pounds
● Ability to sit, stand, and walk for extended periods
● Frequent local travel to client homes using a personal vehicle
● Ability to operate standard office equipment including computers, phones, and copiers
Benefits (Part-Time Employees)
● Flexible schedule and strong work–life balance
● Competitive salary
● Professional development assistance
● Dental and Vision Insurance
● TouchCare VirtualCare
● Life Insurance
● 401(k) with company matching
● Healthcare Flexible Spending Account (FSA)
● Employee Assistance Program
● Pet Insurance
LiveWell Care Management
Pay: From $55.00/hour
Location: Portland, OR
Job Type: Part-time with opportunity toward Full-Time
Join LiveWell Care Management and make a meaningful difference in the lives of older adults and their families while enjoying flexibility, independence, and a supportive team environment.
Benefits for full time employees
- Medical/Dental/Vision Insurance
- TouchCare VirtualCare
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Holidays and Floating Holidays
- Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code – California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
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