- R0823053
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
This is a work at home position with working hours of one of the following shifts 8:00/8:30/9:00 AM – 5:00/5:30/6:00 PM EST.
Not your typical CDCES RN role!
The Transform Diabetes Care Pod RN plays a vital role in improving member health outcomes by engaging telephonically with individuals living with diabetes. This nurse will guide members through actionable steps to close gaps in care, assess medical needs, and support overall wellness. A key focus of the role is addressing social determinants of health that contribute to care gaps, while providing education, connecting members to resources, and facilitating referrals to care management programs for continued support.
This position supports the development and execution of health services strategies and programs that promote high-quality, cost-effective care. Using advanced clinical judgment and critical thinking, the RN coordinates physical and behavioral health services, collaborates with providers, and ensures access to psychosocial support services. The goal is to optimize resource utilization and drive positive health outcomes.
The RN will use strong motivational interviewing and engagement techniques to assess member health status and needs, while adhering to regulatory and organizational policies. Collaboration with supervisors and team members is encouraged to overcome barriers and achieve program goals.
Key Responsibilities:
- Conduct telephonic outreach to members with diabetes to assess needs and close gaps in care.
- Provide education and support to promote member engagement and self-management.
- Identify and address social determinants of health impacting care.
- Refer members to appropriate care management programs and community resources.
- Collaborate with providers and interdisciplinary teams to coordinate care.
- Apply nursing processes in compliance with company and regulatory standards.
- Document interactions and care plans accurately in electronic medical records.
- Consult with supervisors to resolve challenges and improve member outcomes.
Required Qualifications
- Minimum 3 years of clinical experience supporting individuals with chronic conditions.
- Diabetes education experience is required.
- Current, unrestricted Registered Nurse (RN) license; multi-state licensure preferred.
- CDE or CDCES certification required.
- Proficiency in Microsoft Office Suite (Outlook, Excel), EMR systems, and keyboarding.
Preferred Qualifications
Please replace this section with the Preferred Job Qualifications
- Strong communication and interpersonal skills.
- Ability to engage members effectively and assess health needs through conversation.
Education
- Bachelor of Science in Nursing (BSN) required
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 – $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
