JOB CATEGORY: REGISTERED NURSE / COMMUNITY HEALTH CENTER / WELLNESS
POSITION SUMMARY: This position works directly with Contact Center agents to assess and triage immediate health concerns over the phone.
Qualifications
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
- Degree from an accredited school of nursing. Bachelor’s degree preferred.
- Minimum five years applicable clinical experience.
- Proficient level of experience with Microsoft Office applications and proven technical aptitude. Ability to navigate a Windows based environment and create, edit, save and send documents utilizing Microsoft Word. Ability to navigate Outlook and conduct Internet searches.
- Coaching, motivational interviewing and/or decision support experience.
- Experience in a telephonic role.
- Excellent customer service skills.
CERTIFICATES, LICENSES, REGISTRATIONS:
- License to practice as a Registered Nurse in New Mexico. Must have by date of hire and maintain current throughout employment
$100 EMPLOYEE REFERRAL BONUS
BONUSES
- All bonuses subject to tax withholding and eligibility requirements.
ABOUT PMS
- Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
- Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
- We concentrate our resources on meeting the needs of underserved areas of New Mexico.
- We operate the largest network of federally qualified health centers in the state.
- PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.
WHY PMS?
- Mission-driven organization
- Competitive salaries
- Nine paid holidays and generous PTO
- Medical, dental & vision insurance
- Free Life & LTD coverage
- Free discretionary pension plan contribution
- Employee recognition and engagement activities
- Robust training program
- Tuition Reimbursement
EOE/AA/M/F/SO/Vet/Disability
