Curai Health operates as a remote-first company, maintaining a fully virtual workforce across its corporate and clinical operations. Remote eligibility applies company-wide across corporate, engineering, operations, and clinical care delivery positions. Clinical and administrative team members work entirely from home environments using high-speed internet, with no required on-site shifts or field visits reported for virtual care positions.

Curai Health provides AI-supported virtual healthcare services, including text and video-based primary care, 24/7 virtual urgent care, chronic condition management, and prescription and laboratory order coordination. The platform combines machine learning technology with clinical care teams to deliver direct-to-consumer virtual consultations and white-labeled telehealth partnerships for health plans and employers.

Curai Health operates across the United States as a remote-first organization with a corporate office in San Francisco, California. The company provides virtual primary and urgent care services nationwide in all 50 U.S. states through partnerships with health plans, health systems, and employers, as well as direct-to-consumer clinical offerings.