- R0823930
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Overview
We are seeking a highly motivated and experienced Registered Nurse (RN) with a strong background in chronic condition education and telephonic 1:1 member coaching. This is a remote, full-time position (40 hours/week) providing health coaching, assessment, and care support to members with chronic health needs. The RN Health Coach Consultant plays a key role in helping members understand their conditions, adopt healthier behaviors, and achieve optimal health outcomes through a collaborative approach. Applicants must be able to work independently in a remote environment while providing exceptional member support, education, and clinical insight.
Work Schedule
• Monday–Friday: Standard business hours supporting 8:00–4:30 PM or 8:30–5:00 PM in your time zone, including one evening shift per week (12:30 AM–9:00 PM EST)
• One late-Friday rotation every 10-12 weeks
• Remote Work
Primary Responsibilities
Member Assessment & Engagement:
• Conduct clinical assessments and review health data to evaluate member needs and program eligibility
• Assess member readiness, health literacy, and technology capability
• Engage members in chronic condition support and personalized coaching
Health Coaching & Lifestyle Modification:
• Provide individualized telephonic health coaching using motivational interviewing
• Support sustainable behavior change and promote positive health outcomes
• Empower members to make informed healthcare decisions
Clinical Quality & Care Coordination:
• Apply clinical guidelines, policy criteria, and regulatory standards
• Consult with supervisors and Medical Directors to address barriers
• Identify and escalate quality-of-care concerns
• Provide accurate health information to support understanding
Monitoring, Evaluation & Documentation:
• Develop and maintain individualized care plans
• Document all interactions per regulatory and accreditation requirements
• Monitor progress and adjust plans to meet member needs
Required Qualifications
• Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges and have the ability to be licensed in all non-compact states.
• 3+ years of acute adult Medical-Surgical RN experience
• High-speed, hard-wired internet connection
• Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi- system navigation and keyboarding
• EMR documentation experience
• Excellent communication skills
• Ability to work independently and collaboratively
Preferred Qualifications
• Telephonic chronic condition coaching experience
• Managed care experience
• EPIC EMR familiarity
Education
• Associate Degree in Nursing (ADN) required
• Bachelor of Science in Nursing (BSN) preferred
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$60,522.00 – $129,615.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
