Performance Improvement Specialist

At UC Health, we’re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region’s adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you’ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Provide support around improvement tools and methodology for the UC Health system.

Project Management:

• Ability to work independently to support and manage projects; knowledge of the principles and concepts of project management including proficiency with relevant project management tools (e.g., scope definition, timeline development and tracking, stakeholder analysis, communication templates)
• Facilitates project meetings across various group sizes and organizational levels, ensuring clear communication, alignment on objectives, and documentation of action itemsCoordinate learning opportunities with guidance from colleagues and PI Team.
• Coordinate and contribute to the development of learning objectives for training, and activities which support development of evaluation plans.
• Create work products and project deliverables under direction of more senior team members. Understand and meet expectations for deliverable quality and timeliness.

Performance Improvement:

• Understand and apply the basic concepts, language, methodology and tools of the UC Health Way for PI, the overall system for problem solving and improvement.
• Support routine improvement work with documentation, meeting facilitation, and coaching.
• Assist with data collection and monitoring in partnership with senior members on the PI Team.
• Be a resource for where to find and how to use basic performance improvement tools.
• Support the maintenance & development of PI resources, tools and templates.
• Support the distribution of PI Tools and resources through appropriate UC Health platforms (ex. SharePoint).

Other Duties as Assigned

• Bachelor’s Degree in Clinical, Engineering, Business, Public Health or a related field.
• Formal improvement training preferred.
• Formal project management training preferred.
• Minimum Required: 2-3 years’ experience in a related job discipline.
• Preferred: 1-3 years equivalent experience in healthcare.