- R-0368695
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
- Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- Paid Time Off from Day One
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
12470 TELECOM DR
City:
TAMPA
State:
Florida
Postal Code:
33637
Job Description:
- Training is in-person at Tampa office, then transitioned to fully remote
- Shift: Monday through Friday from 8AM to 5PM
- Follows established nursing protocols and guidelines for triage to ensure safe, evidence-based care.
- Participates in continuous learning and skill development opportunities.
- Assesses patient symptoms via phone, utilizing clinical protocols to determine the appropriate course of action.
- Provides guidance and education on common health concerns and home care advice.
- Facilitates referrals and appointment scheduling to ensure continuity of care.
- Documents patient interactions, including symptoms, advice provided, and follow-up plans, in the electronic medical record (EMR).
- Monitors patient progress and promotes early intervention in acute care situations.
- Demonstrates professional qualities in time management, problem-solving, decision-making, and communication.
- Acts as an advocate for patients, addressing their needs and concerns with empathy and professionalism.
- Operates within applicable accrediting body protocols to deliver safe patient care.
- Integrates evidence-based clinical guidelines and protocols in the development of patient-centric treatment plans.
- Collaborates with healthcare team members to ensure cohesive care management.
- Other duties as assigned
Knowledge, Skills, and Abilities:
• Bilingual proficiency in English and another language [Preferred]
Education:
• Associate’s of Nursing [Required]
• Bachelor’s of Nursing [Preferred]
Field of Study:
• N/A
Work Experience:
• 1+ years acute care experience [Required]
• 1+ years of experience in clinical nurse telephone [Preferred]
• 1+ years of experience in outpatient practices [Preferred]
Additional Information:
• N/A
Licenses and Certifications:
• Basic Life Support – CPR Cert (BLS) [Required]
• Registered Nurse (RN) [Required]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements – https://tinyurl.com/msy4mja2
Pay Range:
$65,582.40 – $108,646.85
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.




