firsthand Remote Nursing Jobs

Firsthand operates a flexible work model with remote, hybrid, and field-based positions structured by role. Administrative, support, and central clinical positions, such as virtual triage and care coordination roles, are eligible for remote work across the United States or from the New York office. Field-based peer and community guide positions require local in-person interaction with individuals in specified service areas.

Firsthand provides community-based behavioral health and care coordination services for individuals living with serious mental illness. Its service model integrates peer recovery guides, community resource navigators, and licensed clinical staff to assist patients with mental healthcare navigation, primary care connections, telehealth triage, and essential social support services.

Firsthand is headquartered in New York, New York, and delivers healthcare services across multiple U.S. states. The organization maintains regional operations and local care teams serving individuals in states including Florida, Michigan, Ohio, Tennessee, Virginia, and Washington, partnering with regional Medicaid managed care organizations and local health plans to support community-based care delivery.