We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Information
Schedule: Monday–Friday 8:30am-5:00pm AZT (No weekends or holidays)
Location: 100% Remote (Must have Arizona RN license or compact license that includes Arizona.) Candidate may have opportunities to travel for occasional staff events as needed.
Position Summary
Are you passionate about making a meaningful difference in the lives of patients? Join Mercy Care as a Utilization Management Clinical Consultant and become part of a mission-driven team that’s transforming healthcare for Arizona’s most vulnerable populations. In this full-time, remote role, you’ll handle cases within a Skilled Nursing Facility setting while also managing back-end responsibilities. This includes conducting retrospective reviews and analyzing claims after they’ve been assessed.
Key Responsibilities
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Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program.
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Applies critical thinking and knowledge in clinically appropriate treatment, evidence based care and medical necessity criteria for appropriate utilization of services.
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Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.
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Gathers clinical information and applies the appropriate medical necessity criteria/guideline, policy, procedure, and clinical judgment to render coverage determination/recommendation/discharge planning along the continuum of care.
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Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members.
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Coordinates/Communicates with providers and other parties to facilitate optimal care/treatment.
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Identifies members who may benefit from care management programs or other post discharge programs and facilitates referrals.
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Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization.
Remote Work Expectations
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This is a 100% remote role; candidates must have a dedicated workspace free of interruptions.
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Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted.
Required Qualifications
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Active, unrestricted Arizona RN license or a compact license that includes Arizona.
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3+ years clinical practice experience, e.g., hospital setting, SNF, alternative care setting such as home health or ambulatory care required.
Preferred Qualifications
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Clinical experience in ER, ICU, or Critical Care preferred.
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Managed Care/Utilization Management experience.
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Demonstrate making thorough independent decisions using clinical judgement.
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Proficient use of equipment experience including computer, phone, etc. and clinical documentation systems.
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Experience with Claims Review processes.
Education
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Associate's degree in nursing (RN) required, BSN preferred.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$29.10 – $62.32
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 09/02/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Additional Information
Company: CVS Health
Location: Arizona
Salary: $29.10 – $62.32 per hour
Job ID: R1019351
Specialties: Managed Care, Medical Claim Review, Skilled Nursing Facility, Utilization Management, Critical Care, Home Health, Ambulatory Care
Required Licenses: RN
Experience Level: 3-5 years
