knownwell offers remote and hybrid work opportunities depending on role requirements. Fully remote positions are available for virtual care providers, telehealth coordination staff, and administrative functions. Other clinical and operational roles require on-site presence at physical clinic locations to provide direct in-person patient care. Remote eligibility is role-specific rather than company-wide, balancing virtual care accessibility with location-based clinical services.

knownwell provides weight-inclusive primary care and metabolic health services through a hybrid care model. Its primary service lines include comprehensive obesity medicine, medical nutrition counseling, behavioral health support, health coaching, and chronic disease management, delivered via virtual telehealth appointments and physical clinic locations.

Headquartered in Needham, Massachusetts, knownwell operates physical primary care and metabolic health clinics in metropolitan areas including Boston, Massachusetts; Atlanta, Georgia; Chicago, Illinois; and Dallas, Texas. In addition to its physical outpatient facilities, the company provides virtual telehealth services across multiple U.S. states to expand patient access to weight-inclusive clinical care.